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Questions?
I'm here to help with sizing, styling and anything else
HEYJOY is a small, founder-run brand, so when you write in it's me, Patricia, who reads and replies. I aim to get back to you within one working day.
Got Any Questions?
Send me a message below or email info@heyjoy.co.uk
FAQs
Below are some of our common questions
Do you offer returns or exchanges?
Yes — we offer free returns within 30 days of delivery. Items must be unworn and in original condition.
Can I track my order?
Yes — once your order is shipped with Royal Mail, you'll receive a tracking link by email.
How should I care for my pieces?
Wash cold, do not tumble dry, and avoid fabric softeners to maintain performance and shape.
Are the fabrics squat-proof and supportive?
Yes — our fabrics are selected for coverage, support, and comfort. They are designed to hold and sculpt without compromising flexibility.





