Shipping policy

At HeyJoy, we aim to process and deliver your order as efficiently as possible.

All orders are processed within 1–2 working days after payment confirmation. Once dispatched, you’ll receive a confirmation email with tracking details.

We currently offer UK shipping via Royal Mail. Delivery typically takes 1–3 working days after dispatch.

 

Shipping costs, if applicable, are calculated at checkout.

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   Billing Policy

All prices on our website are listed in GBP (£).

Payment is required at the time of purchase. We accept secure payment methods available at checkout. Once your payment is processed, you’ll receive an order confirmation by email.

You are responsible for providing accurate billing information to ensure your order is processed without delay.

If you experience any issues with your payment, please contact us at info@heyjoy.co.uk and we’ll assist you.